Version 2026-10-15. These terms apply to every order placed on this website with TRAX Power Dolly Systems Inc. ("TRAX"). By placing an order you agree to them, including the policies linked below.
Prices, currency and tax
- Prices are shown in USD. Orders shipping to Canada are charged in CAD, at the day's exchange rate, plus GST or HST for your province, calculated on the order total including shipping.
- Orders shipping outside Canada are charged in USD. Import duties, taxes and brokerage in your country are yours to pay.
- If a price on the website is clearly wrong, we'll contact you before shipping and you can confirm the corrected price or cancel for a full refund.
Payment
- We accept Visa and Mastercard (credit and debit). American Express is not accepted.
- Payments are processed securely by Converge (Elavon). We never see or store your full card number.
- Your order is confirmed once your payment is approved.
Shipping, returns and warranty
These policies are part of these terms:
- Shipping policy: how and where we ship, and what happens when your order arrives.
- Returns & refunds: returns within 30 days of delivery; you pay shipping both ways; a 15% restocking fee may apply; batteries are non-refundable.
- Warranty: 2-year warranty and what it doesn't cover.
- Privacy policy and Text messaging terms.
Using your TRAX safely
Use your machine within its rated capacity and as our team advises. TRAX is not responsible for damage or injury caused by misuse, modification, or use beyond the machine's rated capacity.
Limitation of liability
To the extent the law allows, TRAX's liability for any order is limited to the amount you paid for it. We're not liable for indirect or consequential losses.
Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.
Questions
Email help@traxpowerdolly.com or call 1-844-488-8729. TRAX Power Dolly Systems Inc., 516 John St. N, Aylmer, ON N5H 2B6, Canada.
Ordered on our previous website? Those orders follow the previous terms.